7777xc Privacy Policy — Your Data, Your Rights, Our Commitment

This Privacy Policy is published by 7777xc (hereinafter "7777xc", "we", "us", or "our"), the operator of the online gaming platform accessible at https://7777xc.net. 7777xc operates under an internationally recognised gaming licence and is committed to handling all personal data in accordance with the data protection principles established under that licensing framework and applicable international best practice.

For the purposes of data protection law, 7777xc is the data controller in respect of all personal data collected from players and website visitors through the 7777xc platform. This means 7777xc determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected through: the 7777xc website at https://7777xc.net; any mobile application published by 7777xc; all interactions with 7777xc customer support; and all financial transactions processed through 7777xc payment channels including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.

By registering a 7777xc account and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read in conjunction with our Terms & Conditions.

7777xc collects only the categories of personal data that are necessary to operate the platform, maintain regulatory compliance, and deliver a quality gaming experience. The following table summarises the categories of data we collect:

7777xc does not collect sensitive personal data such as health information, political opinions, religious beliefs, or biometric data unless specifically required and disclosed for a defined regulatory purpose.

7777xc collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or completing responsible gaming self-assessments.
• Automated platform interactions: Technical and gaming activity data collected automatically as you interact with the 7777xc platform, including session data, device identifiers, IP addresses, and clickstream data.
• Payment processors: Transactional data received from payment service providers including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank in connection with deposit and withdrawal processing. These providers operate under their own independent privacy policies.
• Identity verification providers: Confirmation data received from identity verification services used to cross-check CNIC information during the KYC process.
• Cookies and tracking technologies: Data collected through cookies and similar technologies as detailed in Section 10 of this Policy.

7777xc uses your personal data for the following clearly defined purposes. Each purpose is linked to a specific lawful basis detailed in Section 5:

• Account creation and management: To register, maintain, and administer your 7777xc account, including login authentication and account security monitoring.
• Identity verification (KYC): To verify your identity and age in compliance with our gaming licence obligations. This is a mandatory regulatory requirement and cannot be waived.
• Transaction processing: To process PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, money laundering, and other security threats to the platform and its members.
• Regulatory compliance: To comply with anti-money laundering (AML) obligations, licensing conditions, and any applicable law enforcement requests made through legally valid channels.
• Responsible gaming: To identify and assist players who may be exhibiting patterns associated with problem gambling, and to enforce self-exclusion, deposit limits, and other responsible gaming controls set by the player.
• Platform improvement: To analyse aggregated, anonymised usage patterns and improve the 7777xc platform, game offerings, and user experience.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our live chat, email, and messaging support channels in Urdu and English.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent or where a legitimate interest applies and you have not opted out.

7777xc processes your personal data only where a valid legal basis exists. The legal bases we rely on are:

• Contract performance: Processing necessary to operate your account, process transactions, and deliver the gaming services you have contracted for. This covers the majority of data processing at 7777xc.
• Legal obligation: Processing required to comply with our gaming licence conditions, AML obligations, age verification requirements, and any obligations imposed by competent authorities.
• Legitimate interests: Processing for fraud prevention, platform security, improving our services, and communicating service-related information — where those interests do not override your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications and non-essential cookies. Where consent is the basis for processing, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

7777xc does not sell your personal data to any third party under any circumstances. We share data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing networks — solely for the purpose of processing your PKR transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify CNIC and age information in compliance with our licensing obligations.
• Game software providers: Licensed third-party game developers who provide game content to the 7777xc platform may receive anonymised player activity data necessary for game delivery and technical support. These providers are contractually prohibited from using this data for any other purpose.
• IT infrastructure and cloud service providers: Hosting and technology partners who process data on our behalf under strict data processing agreements requiring equivalent data protection standards.
• Regulatory and licensing authorities: Our gaming licence authority may request access to certain player data as part of routine compliance oversight. 7777xc cooperates fully with all such requests made through lawful channels.
• Law enforcement and public authorities: Where required by a valid legal order, court instruction, or to prevent an imminent risk of serious harm or financial crime, 7777xc will disclose data to the relevant authority.

All third-party processors engaged by 7777xc are bound by contractual data processing terms that require them to maintain confidentiality and implement appropriate security measures. They are not permitted to use your data for their own commercial purposes.

As an internationally licensed platform, some of the third-party service providers engaged by 7777xc — including IT infrastructure providers and certain game software developers — may process data in jurisdictions outside Pakistan. Where such transfers occur, 7777xc ensures that appropriate safeguards are in place, including:

• Contractual data transfer agreements that impose equivalent data protection obligations on the recipient.
• Restricting transfers to jurisdictions that the relevant licensing authority has assessed as providing an adequate level of data protection.
• Application of technical security controls — including encryption at rest and in transit — regardless of the jurisdiction in which data is stored or processed.

Your personal data will never be transferred to jurisdictions solely for the purpose of circumventing the data protection standards applicable under our gaming licence.

7777xc retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our legal and licensing obligations. The following general retention periods apply:

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked to an identifiable individual — may be retained indefinitely for aggregated statistical analysis.

As a 7777xc member and data subject, you have the following rights in relation to your personal data. You may exercise any of these rights by contacting our Privacy team at [email protected]. 7777xc will respond to all verified requests within thirty (30) calendar days.

To exercise any of the above rights, please send a written request to [email protected] with the subject line "Data Rights Request". For security purposes, 7777xc may require you to verify your identity before processing the request. Identity verification for data rights requests follows the same CNIC-based process used for account KYC.

7777xc uses cookies and similar tracking technologies (including local storage and session tokens) on the platform. Cookies are small text files stored on your device that help the platform function correctly and securely, and allow us to analyse usage patterns.

The following categories of cookies are used on the 7777xc platform:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and login state cookies. These cannot be disabled as the platform cannot function without them.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations. Disabling these may reduce platform functionality.
• Analytics Cookies: Collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and which games are most played. This data is used in aggregate form only to improve the platform.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional content. You may withdraw consent for marketing cookies at any time through the cookie preference centre available in your account settings.

You can manage cookie preferences at any time through your account settings on 7777xc. Please note that disabling strictly necessary cookies will prevent you from accessing the platform.

The 7777xc platform is strictly for adults aged 21 years and over. 7777xc does not knowingly collect, process, or store any personal data from individuals under the age of 21. The platform employs both technical age-gate measures and mandatory CNIC-based identity verification to prevent access by underage individuals.

If 7777xc becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted immediately, the associated account will be permanently closed, and any deposited funds will be returned to the originating payment method. Any winnings generated from underage play will be voided.

If you have reason to believe that a person under 21 has registered or is using a 7777xc account, please notify us immediately at [email protected].

7777xc has implemented a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7777xc platform.
• AES-256 encryption for personal data stored in 7777xc databases.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Multi-factor authentication requirements for all 7777xc staff accessing systems containing personal data.
• Automated suspicious activity detection triggering account security alerts and temporary locks pending player-verified re-authentication.
• Regular independent security audits and penetration testing of the 7777xc platform infrastructure.
• Secure segregated storage of player financial data, separated from game and operational systems.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. 7777xc takes all reasonable steps to protect your data but cannot provide an absolute guarantee of security. You are responsible for maintaining the confidentiality of your own account credentials.

The 7777xc platform may, from time to time, contain references or links to third-party websites, services, or payment providers. This Privacy Policy applies exclusively to data processed by 7777xc. Third-party services — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — operate under their own independent privacy policies, and 7777xc accepts no responsibility for the privacy practices of those third parties.

You are encouraged to review the privacy policy of any third-party service you interact with in connection with your 7777xc account activity.

7777xc may update this Privacy Policy periodically to reflect changes in our data practices, platform operations, or applicable regulatory requirements. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.

Where changes are material — meaning they meaningfully affect your privacy rights or the way we handle your personal data — 7777xc will provide advance notice through a prominent on-platform notification and, where appropriate, direct communication to your registered mobile number or email address.

Your continued use of the 7777xc platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a revised policy, you should cease using the platform and contact us to request account closure.

For all privacy-related enquiries, data rights requests, or concerns about how 7777xc handles your personal data, please contact our Privacy team through the following dedicated channel:

• Privacy & Data Protection: [email protected] — Please use subject line "Privacy Enqu iry" or "Data Rights Request" for fastest routing.
• General Support: [email protected] — Available 24/7 in Urdu and English via live chat and email.
• Responsible Gaming: [email protected] — For concerns related to responsible gaming data controls including self-exclusion records.

7777xc aims to respond to all privacy-related correspondence within five (5) business days. For formal data rights requests requiring identity verification, the full response period of thirty (30) calendar days applies from the date of successful identity confirmation.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority designated under our gaming licence framework. Details of the applicable supervisory authority are available upon written request to [email protected].